Advisers receive email notification of upcoming maturites, both as a weekly report and on an individual basis, the day before each maturity. If no instruction has been received within dealing hours, the investment is automatically redeemed back to the client's call account where it will earn interest at the prevailing rate.
Funds are always invested in the client's name. Australian Money Market only has the authority to move funds between approved institutions based solely upon the client's instructions.
To break a term deposit, notice is required in writing. Costs will be attributed to an early redemption and these will vary on a case by case basis. The client is informed of all charges prior to breaking the term.
Australian Money Market is paid a commission directly from the financial institution which is net of the interest rate provided to the client. There are no hidden costs or charges to the client.
All the banks and credit unions listed with Australian Money Market are covered by the Government Guarantee Scheme up to $250,000 from 1 February 2012.